Outside In Garden Rooms are committed to protecting and respecting your privacy.
This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
Outside In Garden Rooms is the data controller. This means we decide how your personal data that we hold is processed and for what purposes. If you require further information please contact Melanie Russell on 0141 370 6102 or via our registered address.
How do we collect information from you?
We obtain information about you when you use our website or call us, for example, when you contact us about products and services, request information from us, buy our products or register for our newsletters.
What type of information is collected from you?
The personal information we collect might include your name, address, email address, IP address, and information regarding what pages are accessed and when. We may also hold information regarding your property such as photographs of access and the site.
You have a choice about whether or not you wish to receive information from us. We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent by submitting a newsletter subscription form. You can opt out of email marketing by contacting us at firstname.lastname@example.org at any time.
How is your information used?
We may use your information to:
• process a quotation that you have requested;
• process orders that you have submitted;
• to carry out our obligations arising from any contracts entered into by you and us;
• notify you of changes, updates to products or services;
• send you communications which you have requested and that may be of interest to you. These may include information about new products, case studies, blogs and new projects we have completed.
We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us. For instance, we hold information given to us to complete quotations for up to 2 years. We hold your email address on a subscribed mailing list indefinitely unless you have requested to unsubscribe.
Who has access to your information?
We will not share your information with third parties for marketing purposes.
We may pass your information to our third party service providers, agents subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example to subcontracted organisations). When we use third party service providers, we disclose only the personal information that is necessary to deliver the service they are providing.
How you can access and update your information
You have the right to ask for a copy of the information Outside In Garden Rooms hold about you. You may also update the information we have for you at any time by contacting us at email@example.com
Security precautions in place to protect the loss, misuse or alteration of your information
When you give us personal information, we aim to ensure that it’s treated securely. Once we receive your information, it is stored on our secure server.
Use of 'cookies'
Links to other websites
How to make a complaint
To exercise all relevant rights, queries or complaints please in the first instance contact Melanie Russell (Director), firstname.lastname@example.org. Registered Address 25A Anniesland Business Park, Glasgow G13 1EU. 0141 370 6102
Further information or guidance is available via the Information Commissioners Office on 0303 123 1113 or via email or at the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, England.